One of our visitors have some complications with the company’s UCCX 8.0 client node.

One of our visitors have some complications with the company’s UCCX 8.0 client node.

After restarting some work and eventually the machine, RmCm subsystem wouldn’t beginning, it actually was kept in INITIALIZING.

We investigated multiple trouble shooting guidelines without having success.

My favorite friend consequently showed a TAC case and consequently they corrected the difficulty. It ended up being some form of reproduction matter.

Go online to your UCCX Writer

1. Cisco Unified CCX Serviceability – > DataStore Management Center -> Replication hosts 2. push Disable Compact disks and HDS 3. hit Reset reproduction 4. Enable Compact disks and HDS

glass traces from CUCM in TranslatorX

I had been troubleshooting a Cisco TelePresence consolidation yesterday along with evaluate the traces in the glass trunk area into VCS.

Since there’s no SBC around to debug drink on, I got which will make expected with RTMT. In RTMT there’s a function called workout track that is excellent. You can thought or get a hold of the Callmanager SDI/SDL sign applications. Nevertheless reviewing the records using in-built spectator or outside articles editor may boring to say the least.

As luck would have it Cisco possesses a semi-official instrument called TranslatorX. We say semi because it’s instead of the CCO get page plus it’s not just sustained by TAC. This resource can parse the SDI/SDL traces from CUCM and existing all of them in a Wireshark tracing elegance.

Start by setting the CUCM tracing levels to precise.

1. Serviceability -> Track -> Setting

2. pick CM facilities after which Cisco Callmanager

3. Set Debug Track Levels to Intricate

Start RTMT as owner and connect to the CUCM bar and downloading the sign computer files.

4. Trace & record middle -> gather records -> Identify Cisco Callmanager (all machines)

Simply click second without selecting any System Services/Applications.

I chose Relative variety getting wood applications for the last five minutes.

5. Open TranslatorX, pull and lose the folder that contain the sign documents from the Grab Directory above.

RTMT Period Tracing

Getting the wood files and running these people through TranslatorX can take a long time. If you wish to rapidly look at a SIP tracing i would suggest procedure Trace in RTMT.

1. Callmanager -> Name Procedure -> Treatment Track

Go through the search cause notice hierarchy diagram.

Enable schedule position per consumer from CLI on CUPS 8.6(4)

Following your primary consolidation between GLASSES and Exchange is done, each person must enable schedule existence. In CUPC this can be accomplished within the client, but also in Jabber for house windows anyone must logon for the CUPS user webpage to activate it.

It is impossible for an administrator to working they from GUI, but it can be performed within the CLI.

This management works well for CUPS 8.6(4):

run sql present treatment spSetUserCalendaring((select pkid from enduser just where userid=’roger’),’t’,’t’)

I’ve read this demand boating on the Internet:

operated sql modify enduser established enablecalendarpresence=’t’

But per Cisco this does not operate in 8.6(4) and also in earlier versions it does not allow they completely.

Jabber variant 9.3 will supposedly experience the enable diary profile function within the customer.

Latest features in Cisco Unified marketing and sales communications administrator 9.0

CUCM 9.0 has gone out, sporting some good latest features, below’s my top 5 listing:

#5! Unique End User Interface/Pause in Travel Dial.

Number 4! Native Telephone Call Queueing on Find Communities.

Number three! surrounding and LDAP synchronized people recognized simultaneously.

#2! program quantity regulates contact Forward thinking whenever using surrounding strategy class.

As well # 1 brand new feature is actually… after you track from a Hunt class contacts aren’t sent to remote control place.

Right back from the dead

It’s been recently over 8 weeks since my own previous document, I’ve been slacking most in recent years. I did so choose the INE CCIE express best package a long time back, and yesterday We passed away the CCIE express developed.

Nowadays begins the extended and hard road to plan for the clinical, cya lives!

Jabber XML config data turbine

Nick Matthews from Cisco gave me an advice about a good quality appliance for generating the Jabber XML config document.

UCCX Travels Script

After you develop a UCCX story you have capabilities for time and day’s week, howeverthere is no function for vacation trips. Nevertheless you may use an XML data with times to complete a check against recent day to find out if this’s a holiday or perhaps not.

It runs by first of all checking out present go out, after that evaluating that to the periods from inside the XML data. If you have no match you can easily name their standard program for consistent era.

If you have a complement, it will check out the “tag” to the right of this date, as an example vacation or Halfday. Based on the accommodate you may cause another software or perform a prompt or anything you want execute.

My favorite sample program causes a principal software if no suits determine. If an accommodate can be obtained with mark “Halfday” it works a time of week following stimulates an important story to method to agencies.

If an accommodate if discover it’s certainly not the draw “Halfday” I assume it’s a vacation and just play a fast.

Customize the times reported on your necessities and conserve it as trips.xml thereafter post it as a document towards UCCX.

Remember that the go out style happens to be day/month/year, you’ll change it out in both the program and the XML contract.

Holiday Halfday Getaway Halfday Trip Retreat Trip Halfday Getaway Retreat Holiday Holiday Getaway Holiday Halfday Travels Getaway

Rename the file to Holiday_Check.aef Holiday_Check